Learning Tree Fall Classes Begin September 19th Registration for Fall 2019 Classes begins Aug. 12th Check out the Calendar for Summer Park Days Request Membership to Learning Tree Homeschool Group
 

FAQs

Q:

I am a new family, how do I get approved to the private site?

A:

Please fill out the Request for Membership. Once you complete this it will ask you to pay the $25 Family Registration Fee. If you choose not to pay the fee when completing the form please see the Payment Section of the FAQ’s for how to pay at a later time.

You will not be granted access to the private site if you have not paid the registration fee.

 

Q:

What if I can’t get into any classes, will by Membership fee be refunded?

A:

Yes! We strongly encourage new families to find a class to take their first session with LT. The Registration Coordinators are happy to help you find class openings. We always have space in some classes. They may not be your first choices but they will get your foot in the door and you will have returning family status for registration next session. Many new families have done this and been very happy with the class they have gotten into and have enjoyed their session!

Q:

What does the Family Membership Fee cover?

A:

Learning Tree has a building usage fee, insurance, website use and maintenance, cleaning supplies, and other general expenses. Our Family Membership fees are used for these expenses.

 

Q:

I can’t attend the Mandatory New Parent Meeting. What do I do?

A:

The New Parent Meeting is very important. We have seen a direct link in how well co-op runs and new families understanding of responsibilities with attending this meeting. For this reason, if you are unable to attend this meeting we will ask that you enroll in another session when it might be more convenient for you to make the commitment to co-op.

Q:

What time does my registration window open?

A:

9am 

Note – The website developer is located in the Central Time Zone. There are some areas of the site that will say 8am for registration. That is 8am CT which is 9am ET.  As of now we can’t get this fixed. Just remember no matter what time you see somewhere on the site, no one can sign up for classes until 9am.

Q:

I am trying to log in and the site says I am parked?

A:

If you are a returning family and it is after 9am and you are parked it is most likely because we don’t have your family registration fee. If you wait to pay this fee the morning of registration there will be a delay. We have to manually record that payment and approve you onto the private site. We strongly encourage you to pay this a day or two before registration. The morning of you are guaranteed a delay since we are busy helping people with registration questions.

If you have paid your fee the day before and you are still saying you are parked please notify a registration coordinator right away. We will find out why this is happening and get it resolved as quickly as possible.

Q:

How do I sign up for classes?

A:

When your registration window opens you will be able to add classes to your cart. To do this open the grid in the Class Registration tab in the red tool bar at the top. Open each class by clicking on the name of the class. When the class opens your children’s names will appear with a box next to their name. Just click the box for the child you wish to enroll and then click add to cart. Once you have done this you have the spot in the class.

Q:

How do I pay for classes?

A:

After you have completed adding all your classes for your family, at the top of the screen where the class grid is located, in blue letters it says “View Class Registration Summary”. Click here to go to the payment screen. Each teacher has a payment button. If you are taking more than one class from a teacher all those classes will be totaled to make one payment to this teacher. Simply click on the PAY ALL button for each teacher.  This will route you to the paypal screen for payment.  Always REFRESH your screen between payments to ensure you do not double pay teachers.

DO NOT pay for WAITLISTED classes.  You will be notified if space becomes available and payment will be made at that time.

Q:

When are class fees due?

A:

Ideally once you complete your registration you should then go to the Payment screen and pay for your classes. We realize that not everyone can pay for classes on registration day. Class fees MUST be paid by the time registration closes for all groups. If at that time your class fees are unpaid you will be removed from the class. If a class has a waiting list the next person on the class will be offered the space.

If you are experiencing financial hardship where you would not be able to attend LT classes we offer financial assistance. There is a form on the website you need to complete. This is only open to returning members.

If you need to request a late payment there is a form on the website for this as well. Not all teachers can accept late payments due to the nature of their class supplies. Once your form is received we will try to get an answer back to you within a day. Please be sure to submit a late payment form when you are registering. Don't wait until the last day payments are due to submit forms. We can't guarantee class spots at that point of registration without knowing your payment arrangements. Late payments are only offered to returning families. We ask that you not contact the teacher directly for arrangements. Without submitting the late pay form we have no way of knowing that you still intend to take the class. You would then lose the spot to the next person on the waiting list.

Q:

The class I want is full what do I do?

A:

You will have the option to be on a waiting list. If this is a class you really would like please be sure to go on the waiting list. We still suggest that you enroll in another class if you see something that hour you would like to take. We never know if people on the waiting list will get into a class. Schedules do change and sometimes spaces open up so if you are interested in the class always put your child on the wait list. We also use this information for future planning. If a class fills quickly and has a large waiting list we do our best to offer this class in a future session.

Q:

I am on a waiting list, do I pay for the class?

A:

No. Please do not pay for a waiting list spot!  Paying for the class won’t secure you a spot. It usually just ends up being more work if it needs refunded.  You will be notified if a space becomes available. If you still want the spot in class the registration coordinators will add it to your schedule and notify you to pay at that time.

 

 

Q:

Can I pay with check or cash?

A:

No. Learning Tree only accepts payment through PayPal.

 

Q:

How do I drop or cancel a class?

A:

When viewing your class registration summary there is a cancel button located by the classes. For some reason this button does not always work on the families side of the system. The developer has been notified. If you are unable to adjust your schedule just email the registration coordinators and we will remove the class for you.

Q:

When is the last time I can make a schedule change?

A:

Registration usually ends on a Tuesday. Registration coordinators are finishing up schedules through the end of the week. We are usually able to make changes through Friday of that week. After Friday most schedules are complete and we will not make changes after this. If you need to drop classes after this please contact us and we will take care of removing classes. Refunds are not always possible at this point.

Q:

What is the last day I can get a refund for a class?

A:

This depends on the teacher. Most teachers cannot refund once registration closes. Once fees are collected teachers have supplies to purchase and items that need ordered. Most teachers will not be able to refund after this point. We are happy to ask the teachers for you but please don’t expect a refund after registration is officially closed.

 

Q:

My child is not of the grade level of the class being offered but I know he can handle the class. Can I sign him up for the class?

A:

Maybe. LT has a process for these  situations. We know that homeschooled students often can work at advanced grade levels and we try to accommodate this when we can. Grade levels would be whatever grade you would be required to enroll your child in if you were sending them to a brick and mortar school. In order to be fair to all students the following process must be followed.

Example – 6th grade student would like to take 7-12th grade art

Since the class is structured for 7th grade and up the priority sign up goes to this age group of student. 

If near the close of registration there is space available in the class, please notify the registration coordinators.

We will obtain permission from the teacher to enroll a younger student. This is at the teachers discretion. Depending on the content and material some teachers prefer to keep their minimum grade level and not take younger students.

 We ask that you please not contact the teacher directly about enrolling your younger student. We keep a list of who is interested and we give priority to those that are the oldest requesting the class and also by when they request, especially in a popular class where there might be limited space left .

We appreciate your patience and understanding with this area of registration. We all want our children to get the most from their classes. Our policy is in place to help make registration fair to all students. We don’t want students who are younger for the class signing up and thus taking a space from a student who is of the age the class is designed for possibly leaving that student without a class to take at all that hour.

 

Q:

How old does my child need to be to take Preschool classes?

A:

Children need to be 3 by the day classes start for the session. 

If your child is 2 during registration week but will turn 3 before the first day of class you are welcome to sign them up. If your child doesn’t turn 3 until the middle of the session they cannot enroll unless there is room in the class at the end of registration. Please see question above on my child not being old enough for the class but ready to take it.

 

Q:

What are my requirements to volunteer at LT?

A:

Each family is required to volunteer for 2 hours at LT. The exception to this is if you only attend one hour of class, then that is the hour you will volunteer.

Q:

Do I have the same volunteer position each week?

A:

Yes. When you sign up for a volunteer position this is your place for the entire 10 week session.

 

Q:

How do I sign up for a volunteer position?

A:

After you sign your children up for classes you need to sign up for your volunteer positions. Under the class grid is the Volunteer Grid. Just as you signed your children into classes you will choose the spot you would like to fill and click the class or position name. When it opens simply click the box next to your name and then click add to cart. That’s it!

 

Q:

My name does not appear, how do I sign up for my volunteer spot?

A:

You need to go to Edit My Profile and add your name where your children’s names are added. Registration coordinators try to make sure that this is done but sometimes this is missed! Once you edit your profile and add your name to the list of family members your name will appear with a box to check!

Q:

The Volunteer position I want says it is filled. What do I do?

A:

You can add your name to the waiting list for this position. We encourage you to do this! The schedule changes a lot in the planning process. Knowing others who are also interested in this position make it much easier when changes have to be made.

Even if you add your name to the waiting list we ask that you look for another position.

We do our best to give everyone their first requests but sometimes things have to be changed. Our number one priority is to be sure that we always have 2 adults in every classroom. This sometimes requires that we make changes to best cover the needs of the co-op.

Q:

I have specific Volunteer needs, how do I find a position?

A:

We understand when you have certain needs with your own children and we do our best to try to get you in the best place for you and your child. If you have special needs and cannot find a way to schedule yourself please contact our Volunteer Coordinator directly.

Q:

I am going to miss co-op, what do I do about my Volunteer position?

A:

Volunteers are critical to co-op running smoothly.

It is your responsibility to find a substitute for your spot.

The Volunteer Schedule is located in the Red Tool Bar at top of the screen. Each hour there are multiple floats listed. Please call a float for the hour you need. If you are unable to find a float you can also try people that you know who might be volunteering a different hour to fill in for you. LT has a very supportive community and everyone helps each other out. If for some reason you are unable to find a float please contact the Volunteer Coordinator, Laura Wilson.

Once you have a sub please email thelearningtreegroup@gmail.com and notify us of who you have covering your position. We need this information for the day of co-op so please be sure to let us know!

Q:

Do you offer nursery services?

A:

Yes. We have a nursery for babies and toddlers.

Q:

How do I sign up for the Nursery?

A:

On the class registration there is a Nursery line. Just open this up as you would with another class and add your child that needs the nursery. If this child does not have their name with a box to check you will need to go to Edit My Profile and add this child. Once you have done that they will appear and you can add them to the nursery.

Q:

Who can use the Nursery?

A:

All teachers and volunteers are welcome to use the Nursery while they are in classrooms.

Q:

Can I use the Nursery when I am not helping in a classroom?

A:

No. The Nursery sign in/ drop off is strictly for those helping in LT classes.

But this is a good space for little ones who would like to play with toys and have a safe place to do so. Perfect for toddlers and crawlers. Parents are welcome to bring their little ones in to socialize and this does not require signing in as you stay with your child. You also do not need to sign up for the nursery to use this space. Signing up on the website is only if you need to leave your child while volunteering.

Q:

If I sign up for a field trip and don’t pay at that time how do I pay for something at a later time?

A:

There are 2 ways to do this. You can cancel what you have signed up for and resign up and pay then. We only recommend this when there is plenty of space left in the trip. Otherwise if you cancel those spaces would go to the next person on the list waiting.

To be sure you keep your spot the easiest way to pay is simply to log into PayPal and choose Send Money. It will ask for the email address you are sending payment to which is thelearningtreegroup@gmail.com Put in the amount you need to pay and in the box you can write a note please write what this money is for! Click send and that’s all you have to do!

 

 

 

Q:

I paid for something through the website calendar but it says I am unpaid?

A:

Unfortunately the PayPal is not linked to our website except for the class registrations. Anything you pay for from Field Trips to Pizza Party will always show Unpaid on reminders you receive. We would have to manually input all payments on to the website for them to show paid. Every event is reconciled before it takes place. If we don’t have a payment for you in PayPal you will be notified.  If you don’t hear from us then you are paid and ready to go. It is always a good idea to hold on to your PayPal receipt until after the date of the event in case there is a problem.

Q:

Is LT a drop off co-op?

A:

No. LT is a special community that runs well because parents are present and help make it succeed.

Please see the sign out policy question.

 

 

Q:

Can I sign out to run an errand?

A:

Yes! Many families run out to get lunch or do quick errands. In order to leave the building a signed medical release form must be complete and filed with the Board. There is a sign out sheet you need to complete before leaving and you must designate another adult who will be at co-op as a responsible party for your children.

 

 

Q:

I am a returning family how do I pay my registration fee?

A:

Please go to the tab Returning Families, please review the handbook and acknowledge this. Once you do that it will take you directly to the payment button.